The Ground Zero Memorial and Museum are officially called the 9/11 Memorial and the 9/11 Memorial Museum. Visiting Ground Zero will likely be difficult for most, if not all, of us, but this incredible tribute to the thousands of heroes lost on and involved in 9/11/01 is a must-do for anyone visiting NYC.

The 9/11 Memorial opened on September 11, 2011 and the 9/11 Memorial Museum opened May 2014. Here is the Insider Guide to visiting the 9-11 Memorial, World Trade Center Tribute Center, 9-11 Museum and new World Trade Centers.

Insider Tips | Tours and Discount Passes | Hotels 

9/11 Memorial MuseumPhoto Gallery

Visiting the Ground Zero 9/11 Memorial

NEW! Visitor passes are no longer required as of May 2014.

9/11 Memorial – NYC Insider Tips
  • As of May 2014, the 9-11 Memorial no longer requires a visitor pass or reservation. More:
  • If you are visiting the 9/11 Memorial Museum, a ticket is required.
  • Print your maps in advance telling you the location of names (first responders, flight victims, WTC workers, etc).
  • Allow 1.5 to 2 hours for a complete visit.
  • Be prepared to show your identification and go through a security screening.
  • Plan to spend at least an hour at the Memorial. Even if you’re not a "typical tourist," there is so much to absorb and process.
  • Consider a guided 9-11 Memorial Tour, if you are interested in a personal guided tour or want to combine a 9-11 Memorial visit with other downtown sightseeing options, such as Wall Street and the Statue of Liberty.


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Visiting 9/11 Memorial and Museum Quick Facts

  • The 9/11 Memorial was dedicated on the 10th anniversary of 9-11 (September 11, 2011) and opened to the public on 9-12-11
  • The Preview Site, at 20 Vesey Street (2 blocks from the Memorial) provides visitors with information about the 9/11 Memorial, the National September 11 Memorial & Museum and World Trade Center redevelopment.
  • The 9/11 Memorial Museum opened May 21, 2014
  • The New World Trade Center Towers include One World Trade Center (formerly the Freedom Tower), and WTC 2 through 7

About the 9/11 Ground Zero Memorial

9-11 Ground Zero MemorialThe 9/11 Memorial, dedicated on the 10th anniversary of 9/11, opened to the public on September 12, 2011. It is located at the site of the former World Trade Center complex, occupies approximately half of the 16-acre site, and features two enormous waterfalls and reflecting pools, each about an acre in size, set within the footprints of the original Twin Towers.

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9/11 Memorial Photo Gallery

(Roll Over Thumbnails to See Photos)

9-11 Memorial Ground Zero

2,983 Names Are Inscribed in Bronze Along the Reflecting Pools

9-11 Memorial and Museum9-11 Memorial at Ground ZeroTribute in Light - World Trade Center SiteOne World Trade CenterView from One World Trade Center, 88th Floor (May 2012)

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Ground Zero Memorial Downtown NYC Tours and City Passes

Please read the full guide to: 9-11 Memorial Tours

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Hotels Near the Ground Zero 9-11 Memorial

Click for current rates and reviews or keep reading for more Ground Zero Memorial hotel details.

More New York City Hotels near the 9-11 Memorial: Tribeca/Battery Park and Financial District/ Wall St

Cosmopolitan Hotel NYC
Cosmopolitan Hotel

Greenwich Hotel NYC | Robert DeNiro
Greenwich Hotel

W New York Downtown Boutique Hotel
W New York Downtown

New York City Luxury Hotels
Tribeca Grand Hotel

The 9/11 Memorial Museum (May 2014)

Please see: 9/11 Memorial Museum

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Tribute WTC Visitor Center

Tribute World Trade Center Visitor CenterTribute WTC Visitor Center offers visitors guided walking tours, exhibits and programs. Their focus is “Person to Person History,” linking visitors who want to understand and appreciate these historic events with those who experienced them.

Daily walking tours are conducted along the World Trade Center site, led by people whose lives were profoundly changed by September 11th. Each tour is unique and connects those who want to hear stories with those who want to share them.

Tribute WTC Visitor Center Details:
$22 adults, $17 students, children under 12 free. Included with The New York Pass.

Tours begin at 120 Liberty Street (between Church & Greenwich) and last approximately 1 hour and fifteen minutes. Tickets for the tours can be purchased at the door of Tribute Center on the day of the tour. Prices include Admission to the 9-11 Tribute Center, and a Guided Walking Tour of the 9-11 Memorial.

Hours: Mon & Wed-Sat 10 a.m.-6 p.m.; Tues 12-6 p.m.; Sun 12-5 p.m.

*The content of these tours may be graphic and is not suggested for children under 10 years old. 

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Ground Zero Museum Workshop

Ground Zero Museum Workshop

The Ground Zero Museum Workshop was one of the first sites created to memorialize the tragedy of 9-11-01. Since it was founded in 2005, before Ground Zero was reconstructed, it is located in the Meatpacking District. The Museum has artifacts, photos, history, stories and remnants. Ticket proceeds are used to cover the museum’s operating costs and also shared with FDNY and 9/11 charities.

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Directions to the 9-11 Memorial and WTC


  • A, C, 1, 2, 3 to Chambers Street
  • A, C, J, Z, 2, 3, 4, or 5 trains to Fulton Street
  • 2 or 3 trains to Park Place
  • E train to World Trade Center
  • R to Cortland Street or Rector St
  • 1 to Rector St

Bus: Take the M5 or M20

NY-NJ PATH: Take the Newark-World Trade Center or Hoboken-World Trade Center lines to the World Trade Center station.

Various operators provide ferry service to the World Financial Center ferry terminal, Battery Park, Pier 11, and the South Street Seaport.

The hop-on hop-off sightseeing buses also stop just a few blocks away from the Ground Zero Memorial. More on getting to the Financial District.

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About the New World Trade Center Towers

The New World Trade Center Towers will include World Trade Centers 1, 2, 3, 4, 5, 6 and 7

View from One World Trade Center, 88th Floor (May 2012)

One World Trade Center will rise to 1,362 feet, the height of the original WTC South Tower, and feature a public, outdoor observation deck at the height of the original North Tower, on the 100th and 101st Floors. An illuminated antenna will rise from the center of the building to the symbolic height of 1,776 feet, 1776 being the birth year of the United States of America.

The building’s design evokes classic New York skyscrapers in its elegance and symmetry while also referencing the torch of the Statue of Liberty. Upon completion, One World Trade Center will be the tallest building in the United States.

The building embodies an extraordinary amount of features that make it unprecedented in terms of life safety and security. In addition, One World Trade Center will further its distinction as a world-class model of energy efficiency and environmental sustainability. The building will be among the country’s safest, incorporating redundant measures like a steel-frame, vertical core enveloped by two feet of solid concrete.

More information about the new World Trade Center Towers at:

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9-11 Museum Store

Visiting the 9-11 Memorial Preview Site

The 9-11 Museum store, formerly the 9/11 Memorial Preview Site, at 20 Vesey St., offers keepsakes and mementoes for sale. All net proceeds are dedicated to developing and sustaining the National September 11 Memorial & Museum.

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Anniversary of 9-11-01 Special Events

One World Trade Center Night NYC 9-10-2011

There are hundreds, if not thousands, of various tributes, concerts, memorials, fundraisers, exhibitions and more taking place throughout September, and especially on the 13 year anniversary of 9-11. More Info: 9-11 Anniversary Events NYC

Photo: One World Trade Center, 09-10-2011

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Nearby: 9/11 Memorial Museum, 9-11 Memorial Tours, Wall Street, Financial District, Statue of Liberty, Battery Park City, City Hall, South Street Seaport

Place Categories: Attractions and Museums

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